Privacy Policy

When you place an order, we may save your WhatsApp phone number to:

• Contact you regarding your current or future orders.
• Give priority support to verified customers.
• Notify you about your order status or any important updates.
• Share special offers, promotions, discounts, new products, and important announcements through WhatsApp Status or direct messages.

When you place an order, we may collect:

• Your name (if provided)
• WhatsApp phone number
• Email address (when required)
• Account details needed to complete your order (such as a Player ID, PayPal email, or username)
• Order details and payment information

We only collect the information necessary to process your order.

Your information is used to:

• Process and deliver your order
• Verify payments
• Provide customer support
• Contact you regarding your order
• Prevent fraud and abuse

We never use your information for unrelated purposes.

We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure.

Only authorized staff can access customer information when required to process an order or provide support.

You can ask us what information we hold about you, or request it be deleted, by contacting us via our contact page.

We may update this policy from time to time. Continued use of ZERK Shop after changes are posted constitutes acceptance of the updated policy.